HELP CENTRE

FAQ

Find answers to the most common questions about AnnurCare and our professional home therapy services.

HELP CENTRE

FAQ

Find answers to the most common questions about AnnurCare and our professional home therapy services.

AnnurCare is a home therapy platform connecting customers with verified independent therapists. Customers can browse available treatments, choose their preferred therapist, select a suitable date and time, and manage their bookings through the AnnurCare app.
Open the AnnurCare app, choose the treatment you want, select your preferred date and time, review available therapists in your area, choose your preferred therapist and confirm your booking details.
Payment options and the amount payable are shown during the booking process. The final price depends on the selected therapist, treatment and any applicable add-ons. Review the complete booking summary before confirming your session.
Yes. When therapists are available for your selected treatment, location, date and time, you can review the available therapists and choose the therapist you prefer. You can also filter available therapists by female or male to help you find a therapist you are comfortable booking.
Each therapist sets their own service area and coverage radius. Available therapists therefore depend on your location, the therapist's coverage area and their availability for your selected appointment.
Rescheduling availability depends on the booking status and AnnurCare's applicable booking and cancellation rules. Check your booking details in the app for the available options or contact AnnurCare support if you require assistance.
You can contact AnnurCare through the Help Centre or Contact Us page. You may also use the official support contact information displayed on the AnnurCare website and inside the app.
AnnurCare connects customers with therapists who undergo an approval and verification process before being made available for bookings. Customers can review available therapist profiles, qualifications, treatment information and choose the therapist they are comfortable with before booking a service.
No questions found. Try another keyword or category.
AnnurCare is a home therapy platform connecting customers with verified independent therapists. Customers can browse available treatments, choose their preferred therapist, select a suitable date and time, and manage their bookings through the AnnurCare app.
Open the AnnurCare app, choose the treatment you want, select your preferred date and time, review available therapists in your area, choose your preferred therapist and confirm your booking details.
Payment options and the amount payable are shown during the booking process. The final price depends on the selected therapist, treatment and any applicable add-ons. Review the complete booking summary before confirming your session.
Yes. When therapists are available for your selected treatment, location, date and time, you can review the available therapists and choose the therapist you prefer. You can also filter available therapists by female or male to help you find a therapist you are comfortable booking.
Each therapist sets their own service area and coverage radius. Available therapists therefore depend on your location, the therapist's coverage area and their availability for your selected appointment.
Rescheduling availability depends on the booking status and AnnurCare's applicable booking and cancellation rules. Check your booking details in the app for the available options or contact AnnurCare support if you require assistance.
You can contact AnnurCare through the Help Centre or Contact Us page. You may also use the official support contact information displayed on the AnnurCare website and inside the app.
AnnurCare connects customers with therapists who undergo an approval and verification process before being made available for bookings. Customers can review available therapist profiles, qualifications, treatment information and choose the therapist they are comfortable with before booking a service.
No questions found. Try another keyword or category.

Can't find what you're looking for?

We're here to help you.
Contact our friendly support team.

Email Us

info@annurcare.online

WhatsApp

+60 16 933 1098

Can't find what you're looking for?

We're here to help you.
Contact our friendly support team.

Email Us

info@annurcare.online

WhatsApp

+60 16 933 1098

Annurcare is operated by Annur Health & Wealth Center

Need Help?

Annurcare is operated by Annur Health & Wealth Center

Need Help?